Text to 911
Citizens in Clay County are now able to text to 911. Here are some important facts:
• Your phone plan must have a data or text plan to be able to use this service
• Text in simple words - no slang or abbreviations
• Messages must be in English at this time, as translation for text is not currently available
• You must provide your location and the nature of assistance you need - police, fire, or medical
• You cannot send group messages to 911
• No pictures, videos, emoticons, or emojis can be accepted at this time
• Do not end your text call or power off your phone unless the dispatcher advises. 911 centers cannot initiate a text message
• If text-to-911 has not been implemented in the jurisdiction in which you are located, you will receive a bounce-back message
